Shipping policy
Shipping Policy
We’re excited to bring a little sunshine to your doorstep! Here’s everything you need to know about how we ship your goodies.
Subscription Boxes 🌞
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Our Sunshine Boxes are shipped between the 1st and the 5th of each month.
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Cut-off Date: Subscribe before the 28th of the month to receive the upcoming box. If you subscribe after the 28th, your first box will be for the following month.
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Shipping is free for orders 150+ Australia-wide.
Mini Boxes & Special Edition Boxes 🎁
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These are shipped within 48h.
Express Shipping for Special Occasions 🚀
Need a box ASAP for a birthday or special event? We’ve got you!
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Choose express shipping at checkout and send us a message at support@mademoisellesunshine.com, we’ll do our best to accommodate your request.
Delivery Timeframes 📦
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Standard shipping within Australia typically takes 3-7 business days after dispatch.
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WA, NT, and remote areas may take a little longer (but we promise it's worth the wait!).
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Express shipping is usually 1-3 business days depending on your location.
Tracking Your Order 🔍
Once your box is on its way, you'll receive a tracking number so you can stalk your package (we all do it!).
Lost or Delayed Packages ❗
While we do everything we can to ensure timely delivery, once a package is with the courier, it's out of our hands. If your order is delayed or lost, please contact us at support@mademoisellesunshine.com, and we’ll assist you in finding a solution.