FAQ
You have questions?
We have answers!
🛍️ 1. What's Inside the Box?
📦 2-Orders, Delivery & Shipping
🔁 3. Subscriptions, Cancellations & Returns
What’s included in the Sunshine Box?
Each monthly box includes 5–7 items: accessories, beauty/self-care, DIY activities, lifestyle goodies, and a collectible sticker. Everything is age-appropriate and handpicked for girls aged 4–11.
Is it the same each month?
No, and that's part of the fun! Each month has a fresh theme with brand-new surprises and a unique sticker to collect.
Is it customisable?
Not at this time—but every box is thoughtfully curated to delight young girls, no matter their personality.
When do Sunshine Boxes ship?
All subscription boxes ship between the 1st and 5th of each month. You’ll get tracking info when your box is on its way.
Do you ship Australia-wide?
Yes! We currently ship across Australia
Do you ship internationally?
Yes we are!
Can I send it as a gift?
Absolutely, we have a special section called: gift a sunshine box.
Is the Sunshine Box a subscription?
Yes—it’s a monthly subscription with flexible plans. Choose from 2, 3, 6, or 12 months (the longer the plan, the more you save).
Can I skip, pause or cancel my subscription?
Yes! You can manage your subscription anytime via your account dashboard, or contact us and we’ll help. Please refer to our subscription policy.
What if my daughter doesn’t love it?
We offer a 30-Day Happiness Guarantee on your first box—if she’s not smiling, we’ll make it right. Please refer to our return policy.
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