Cancellation policy
Cancellation Policy
We want to make managing your subscription as easy as possible! Here’s how cancellations and pauses work:
Cancelling Your Subscription
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6-Month Subscription: You can cancel anytime after three billing cycles.
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12-Month Subscription: You can cancel anytime after six billing cycles.
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Prepaid Subscriptions: These are non-refundable and non-cancellable once purchased.
📌 How to Cancel: Simply log into your account and cancel your subscription directly. Make sure to do so before your next billing date to avoid being charged for the next cycle.
Pausing Your Subscription
Need a short break? You can pause your subscription for up to 2 billing cycles!
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To request a pause, please send us an email at support@mademoisellesunshine.com before your next billing date.
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Your subscription will automatically resume after the paused period unless you request an extension.
We’re always here to help—if you have any questions, just reach out! 💛